At Outlet Pedal Nix Store, we understand that when you need cycling components, apparel, or accessories, you need them fast. That’s why we’ve streamlined our delivery process to get your premium gear to you as quickly and efficiently as possible, whether you’re in Dallas or Dublin.
Pro Tip: Want your gear even faster? Choose our Standard Shipping option at checkout for DHL/FedEx delivery that’s typically 30-50% quicker than our free shipping option.
Our Delivery Options
Standard Shipping (Recommended for Urgent Orders)
- Carriers: DHL or FedEx
- Delivery Time: 10-15 business days after dispatch
- Cost: $12.95 flat rate
- Best For: Riders who need components quickly or are preparing for an upcoming event
Free Shipping (For Budget-Conscious Cyclists)
- Carrier: EMS
- Delivery Time: 15-25 business days after dispatch
- Cost: FREE on orders over $50
- Best For: Non-urgent orders or when you’re stocking up on seasonal gear
What to Expect After You Order
| Stage | Timeline | What Happens |
|---|---|---|
| Order Processing | 1-2 business days | Our team verifies your order, checks inventory, and prepares for shipment |
| Dispatch | Day 2-3 | Your package leaves our Dallas warehouse with tracking information sent to you |
| In Transit | Varies by method | Your gear is on its way! Standard shipping typically arrives 7-12 days faster than free shipping |
| Delivery | 10-25 days | Your premium cycling gear arrives at your doorstep, ready to ride |
Global Delivery With Local Expertise
While we’re based in Dallas, Texas, we ship worldwide (excluding some Asian and remote regions). Our international customers appreciate that we:
- Handle all customs documentation for smooth border crossings
- Package components like brake levers and bottom brackets with protective materials
- Provide tracking numbers for all shipments so you can follow your gear’s journey
- Offer responsive support at [email protected] for any delivery questions
Did You Know? We carefully package apparel like bib shorts and base layers in protective bags to prevent damage during transit, and use rigid boxes for delicate components like aero brake levers and bike protection gear.
Returns Made Simple
Not completely satisfied with your gear? We offer a 15-day return policy from the date of delivery. Simply contact our support team to initiate the process. Please note:
- Items must be in original, unused condition with all tags attached
- Some safety items like body armor may have special return conditions
- Return shipping costs are the responsibility of the customer
Ready to Ride?
Now that you know how we deliver your cycling essentials, why not browse our performance gear at unbeatable prices? From aero components to winter balaclavas, we’ve got everything to fuel your cycling passion.
Questions about delivery to your specific location? Our team of cycling enthusiasts is always happy to help at [email protected].