Privacy Policy

At Outlet Pedal Nix Store (“we”, “us”, or “our”), we value your trust as much as you value your cycling performance. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pedalnix.com or purchase our high-performance cycling gear.

1. Information We Collect

Like a well-tuned drivetrain, our data collection is precise and purposeful:

• Personal Information: When you make purchases of our aero components or bike protection gear, we collect your name, email, shipping address, payment details (processed securely through our PCI-compliant systems), and phone number.
• Order Information: Details about the bib shorts, brake levers, or other cycling accessories you purchase, including size preferences and special instructions.
• Technical Data: IP address, browser type, device information, and cookies (see Section 6) to ensure our website performs as smoothly as freshly installed bottom brackets.
• Usage Data: How you navigate our site, which helps us optimize your experience like we optimize your bike fit.

2. How We Use Your Information

We handle your data with the same care we apply to packaging delicate aero brake levers:

• Process orders for your cycling essentials with military-grade security
• Provide customer support with the urgency of pre-race brake cable replacements
• Improve our product range of base layers, bike storage solutions, and performance gear
• Send service communications (order confirmations, shipping updates)
• Prevent fraud with the vigilance of body armor protection
• Analyze website usage to enhance your shopping experience

3. Data Sharing & Disclosure

We’re as selective about sharing data as you are about sharing your Strava routes:

• Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, PayPal), shipping, and IT services—all bound by strict confidentiality.
• Legal Requirements: Only when necessary to comply with laws or protect our rights, with the same seriousness as race regulations.
• Business Transfers: In the event of a merger or acquisition, with appropriate privacy protections.

We never sell your personal information to third-party marketers.

4. Data Storage & Security

Your data security is as crucial to us as bike protection is to your ride:

• 256-bit SSL encryption—bank-level security for all transactions
• PCI-DSS compliant payment processing
• Regular security audits like bike maintenance checks
• Limited employee access to your information
• Data stored only as long as necessary for order fulfillment and legal requirements

5. Your Rights

You control your data like you control your ride:

• Access: Request details of personal data we hold
• Correction: Update inaccurate information (keep your shipping address as current as your bike fit)
• Deletion: Request removal of personal data, where permissible
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data
• Portability: Request transfer of your data to another service

To exercise these rights, contact us at [email protected]. We’ll respond within the same timeframe we aim for customer service queries—typically within 24 business hours.

6. Cookies & Tracking Technologies

We use cookies and similar technologies with the precision of a torque wrench:

• Essential Cookies: Keep your shopping cart intact as you browse our bike bags and accessories
• Performance Cookies: Help us streamline the checkout process to be as efficient as our one-page checkout
• Analytics Cookies: Understand how cyclists navigate between arm warmers and brake bleeding kits
• Marketing Cookies: Show relevant ads for bib shorts or base layers after you leave our site

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality like riding with underinflated tires affects performance.

7. International Data Transfers

As we ship cycling gear globally (except some Asian and remote regions), your data may be transferred internationally with appropriate safeguards equivalent to the protection we give our aero components during shipping.

8. Children’s Privacy

Our body armor and performance gear are designed for adult cyclists. We do not knowingly collect data from children under 16.

9. Changes to This Policy

We may update this policy as our product range evolves—check the “Last Updated” date. Continued use of our site constitutes acceptance, just as riding with our gear shows trust in our products.