Term and Conditions

Welcome to Outlet Pedal Nix Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our high-performance cycling gear. By accessing pedalnix.com, you agree to these terms just as you’d agree to proper bike maintenance for optimal performance.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is designed for cycling enthusiasts worldwide (excluding certain Asian countries and remote regions). By using pedalnix.com, you confirm you’re at least 18 years old or have parental consent.

1.2 Intellectual Property Rights

All content on this site (logos, product designs, text) is our property or licensed to us – as carefully protected as your bike’s components. Unauthorized use may result in legal action.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our cycling accessories, apparel, and components. However, minor variations may occur – just like slight differences between bike models.

2.2 Product Availability

High-demand items may sell out quickly, like the last spot in a race. We’ll notify you if an item becomes unavailable after ordering.

3. Ordering and Payment

3.1 Order Process

Placing an order is as smooth as a well-tuned drivetrain:

• Select your gear and add to cart
• Review carefully before checkout
• Complete payment via Visa, MasterCard, JCB, or PayPal
• Receive order confirmation via email

3.2 Pricing and Payment

All prices are in USD. We accept major credit cards and PayPal – secure payment methods as reliable as your bike lock.

3.3 Order Changes

Need to modify your order? Contact us at [email protected] within 1 hour of placement. After processing begins, changes may not be possible – like trying to adjust your brakes mid-descent.

4. Shipping and Delivery

4.1 Processing Time

We process orders within 1-2 business days – faster than a professional pit stop.

4.2 Shipping Options

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
• Free Shipping (Orders >$50): EMS, 15-25 business days

Delivery times may vary due to customs – like unexpected weather on race day.

4.3 International Orders

Customers are responsible for any customs fees – please check your local regulations before ordering.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most unused items in original condition. Some items are non-returnable for hygiene/safety reasons:

• Opened Body Maintenance products
• Balaclavas
• Bib Shorts with removed hygiene liner
• Opened Brake Bleeding kits

5.2 Return Process

Follow these steps precisely like adjusting your derailleur:

1. Email [email protected] within 15 days
2. Wait for approval (within 24 business hours)
3. Ship items to: Outlet Pedal Nix Store Returns, 4137 Stoney Lane, Dallas, TX 75212 USA

5.3 Refunds

Refunds process in 3-5 business days after we receive your return. Original shipping costs are non-refundable unless we made an error.

6. User Responsibilities

6.1 Account Security

Keep your login details secure – protect them like you would your bike.

6.2 Accurate Information

Provide correct shipping and payment details – an incorrect address is like misaligned brake pads.

6.3 Prohibited Activities

Don’t misuse our site for fraudulent activities or attempt to “hack” our systems – we take security as seriously as bike theft prevention.

7. Liability Limitations

7.1 Product Use

While our gear is performance-driven, we’re not liable for:

• Improper installation or use of bike components
• Wear and tear from normal use
• Racing incidents or competitive use

7.2 Website Availability

We strive for 24/7 access but aren’t liable for temporary outages – like how even the best bikes need occasional maintenance.

8. General Provisions

8.1 Changes to Terms

We may update these terms occasionally – we’ll notify you of significant changes.

8.2 Governing Law

These terms are governed by Texas law – where our headquarters are located.

8.3 Contact Information

Questions? Email [email protected] – we respond faster than a sprinter on the final straight!